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Es mostren els missatges amb l'etiqueta de comentaris Not-For-Profit. Mostrar tots els missatges
Es mostren els missatges amb l'etiqueta de comentaris Not-For-Profit. Mostrar tots els missatges

divendres, 16 de novembre del 2012

Good (and bad) practice among advertisement in Charities / International Development

A short time ago I saw an AWESOME advert, which had been deployed as part of a campaign on safe water supply by UNICEF Sweden. As this and the following are all public advertisements I have felt free to reproduce them here:


I really loved the advert for many reasons and I would use it with no doubt as an example of good practice in charity advertising whether I had to give a lesson about the subject (hopefully some day, why not?) or explain to a friend what I believe should be done in such cases. In my opinion it has a perfect sensitization approach, it is indeed shocking as it must be, while being very simple; it is far from taking any advantage or making an unfair use of the beneficiaries; it is also far away from the moral blackmail that still today is regrettably used sometimes -bombing the tired eyes of the audience with unbearable extreme situations-; technically is perfect; and besides it makes you mull over your preconceptions about which actually are the most harmful dangers the children in empoverished countries face, so, it raises the awareness of the people.

Sensible people might think that among the charities should be a strong commitment with these values, that they'd be specially careful when using pictures or messages, for they are not typical companies trying to fight for customers, they are rather social agents engaged to sensitize the population. To be honest, most of them are aware of that and create nice examples like the bad-water one. Some of them do not. There seems to be an increasing competition between them to get the confidence (and the money) of the largest possible part of the goodwill market -instead of spreading this "market" (sorry for the word) and, therefore, they appear to forget the awareness role and have a competitive approach based on the market rules- say almost-no-rules. Thus, they'd fight to take the money to their projects, and make use of any mean. I'll ilustrate my opinion with two samples.

Please, bear in mind that the following examples have been found after barely one hour of internet research and that I don't intend to critisize any individual charity, but only the way they have tried to advert themselves in this specific poster. I'm sure we could have found adverts alike from many other organisations and good adverts from these ones. I must also thank my fellows and friends Dinka Acevedo and César Jiménez for their contribution.

 First sample: it is incredibly easy to find campaigns making a reproachable use of the beneficiaries, even children, to advert the NGO.

This little girl has eventually become the Hussain Bolt of the medical aid, and the sponsors wanted to be sure their logo was clearly readable. The smile of the lifeguard could also have been used in a toothpaste campaign. I am sure they were able to promote themselves without having to use a child in this rough way. For my standards this is an unfair use of her, even though I have found people thinking otherwise. Anyway, we can do it better than that.


Then, we can find the moral-blackmail-strategies. This would generally consist of appealing to your feelings of guilt by bombing your eyes with dreadful pictures of abject poverty, sickness, misery or hunger. We all have seem them, since they were very tipical in the 70s and specially the Ethiopia's famine was widely used to raise funds. I don't argue that the funds were needed and getting them fastly by any means could eventually have a positive effect in the short term, but they used these kind of pictures far too much and this overuse became in a mental block of the donors (no bother they call them partners, it is part of the marketing). We can find more subtle or imaginative samples though, and I have found one that I believe illustrates exactly what I am trying to explain. It's in Spanish and, even though the picture is quite expressive by itself, I can't help translating the text. It reads: "One of them has got house, food, water, education and medical care. Guess who?" and underneath "Help us to change it". I sincerely hope that this poster has meant one or two sacked people either in the NGO or in the publicity agency. I don't know what annoys me more, if the small child or the glowing dog. This sort of adverts try to steadily blackmail the audience and this is ethically unacceptable and should never be done. It is not giving any useful information, nor raising awareness, just guilt-feeling.

I think that the charity advertisement should be conceived to change attitudes more than raising money, or at least change them while raising money. They must be carefully designed to present the utmost respect to the objective population and to the audience at the same time. They should move to actual actions, for small they were, which help change things for good. In this respect there are indeed many actions we can perform from here to change things, such as ethical shopping, political lobbyism, voluntary involvement or reducing our consumption (of goods, energy). We should be showing far more of what we can do and a lot less of what we can't avoid to happen, since this is counterproductive. And, last but not least, they should avoid creating a perverted picture of the truth. To illustrate what I mean and to finish with a thoughtful smile, another awesome brand new campaign, now on video: Africa for Norway, RADI_AID!!!




dimarts, 14 d’agost del 2012

about charities

Few months ago I was shortlisted in a selection process for a Grant Scheme. At the end, unfortunately, they decided not to give me the grant but I got to the last stage and it costed me a big effort to answer all their questions with only a few spare hours a week -I was making long shifts as a waiter and living far away. Yeah, it was a pity. However I believe that the work done say something (either good or bad) about me, my view of the charity sector and some of my skills. It could be they had someone better fit for purpose or just I was a  newcomer to London -Now I'm living here a whole year and I believe I've got the grip. Although I am specialized in international development, there are all across the UK many charities I'd love to work for, and quoting one famous gentleman, I'm an optimist, it does not seem too much use being anything else, therefore I've decided to recycle some answers here, just in case someone in the sector think they are worth an interview. Indeed, we live the social job hunting era so, why not?


Do charities make a profit?

Of course they do. Even though charities are sometimes called Not-For-Profit, I believe that this name can be misleading. The third sector organisations make a social profit, it is to say, they make a profit not for their owners, as a private company would do, but for the whole society. And we don't need to be talking about economic profit only. Actually, I don't like the name charities either, because it seems to me that it takes to a picture of unequal and hierarchic relationships going from who has to who has not (money, capabilities, knowledge) based in a sort of somehow hypocritical generosity, a picture which I believe is completely wrong. I'd prefer to talk about cooperation, social organisations, third sector or non-governmental organisations. Words are important, they say and they do, as we might put it, and I try to use them in a conscious way.

Describe the purpose of twitter in 140 characters

twitter is the most powerful, immediate and horizontal tool for spreading information, ideas and actions #p2pmedia #democraticmedia




Why is it important to build a relationship / partnership with a donor?
uncle Scrooge willing to donate

In my opinion it is key to build a healthy and honest relationship with donors. NGO work is not an occasional and static work, it is rather dynamic and constant, so it is fundamental to establish a transparent and careful relationship with them, because it is very important to ensure that donors are aware and satisfied with the work done and that our performance fits with the donor's interests and priorities now and in the future. In addition, a good relationship with current donors is a basic tool to achieve new ones and, besides, the feedback generated between both parts is an essential improvement tool for our organisation. Donors must know what we do, how we do it and which actual results are provided with their contribution, while we need to know how they feel about it and how they think we could improve our performance.

What are the three greatest challenges currently facing the not-for-profit sector?

This is a rather difficult and opened question, in a complex and changing environment. I would say, firstly, that the current financial crisis affects the sector in a particular double way: on one side it is harder to obtain the resources needed to develop the tasks entrusted and, on the other, it increases the targets we have to try to achieve and reduces the social protection networks and other formal and informal support tools that the beneficiaries could use before. Therefore I would consider the global crisis, together with a certain dismantling of the welfare state, as the first challenge we are facing. Secondly, too many times the NFP sector, in part may be due to the name issue, is not considered -and regrettably sometimes dealt with- as a serious, reliable and results-oriented sector. Consequentially some initiatives don't develop their full potential and at the same time we could find examples of superficial evaluations within the organisations themselves. My third challenge would be the mismatch between the skills of its workers and volunteers and the demands of the society. Consistently with what we have commented about charities displacing public sector in many fields and a not completely professionalized workforce, we find a gap between skills and needs, which should be resolved with a big effort in formation and a change in mentality. In any case, challenges are opportunities, and this is an exciting time to start a career in the UK's third sector.


I love when they ask you to write a tweet about the purpose of twitter o.0 I can't help to link here this awesome answer to another question about NGOs, in a Spanish Town Hall. Sorry, not-Spanish speakers, I haven't found subtitles:



Stage 3:

They asked a few more stuff related to charities management, community management in Charities and ICT. Firstly, they asked me to write some tweets, promoting now different campaigns of a charity. I am rewriting them again, to make it more realistic:





Then I had to make a pie chart with another charity's budget. They gave me this:



and I gave them back this:


I also had to create a poster promoting a fundraising dinner. This was a bit tricky because I didn't have too much info, nor original pictures neither time enough to do it as I'd have liked to. I managed to do this:



Well, there were some more questions -a Facebook profile, chosing business to visit and invite them to the dinner and so on. Anyway it was fun, despite the lack of time.